Look at this: one salesperson per customer. You’d never see that today.

Customer service was considered an essential part of the shopping experience for most people. Many shoppers would have expected to be helped in pretty much every store they went into- not including the cashiers.

Window shopping was rather an event back in the old days. People really did stand and marvel at the window displays. This was especially true around Christmas time.


Going to select one’s class ring was a big deal back then- unlike in later years when this was often done by catalog.

Before mall foodcourts, some department stores offered rooftop dining as a service for their customers. Later, the Woolworth’s lunch counter brought the concept to a much broader audience with their affordable diner food.

Salespeople would show customer any number of models based on what they might be looking for. It wasn’t an inconvenience or an afterthought – it was their sole job to do so.

Many department stores had record sections. These stores really did have it all.

People often wore their best (or second best) to go out shopping. It would never have occurred to most people to wear the equivalent of sweats.

How different those times were!